Protect yourself against unexpected costs

Whether you keep track of your account online or on paper, it’s a good idea to promptly check account statements for errors that can cost you money, fees you didn’t realize you were running up, and account changes you forgot about or didn’t notice in the mailings from Central National Bank.

It’s also important to review your account statement as soon as you receive it to identify and dispute unauthorized transactions. Better yet, check your account activity online using CNB’s Internet Banking periodically instead of waiting for the statement to arrive in the mail or via email of you participate in E-statements.  If you don’t already receive E-statements and would like to, contact us today and we can get you set up. 

Paying attention to account activity is also crucial if there are unauthorized transactions. In particular, if your debit or ATM card is lost or stolen, your liability for unauthorized charges is limited under federal law based on how quickly you report a problem. To get the most protection, you must notify us within two business days of learning that the card is missing.

In addition to reviewing account statements, read any other mail or e-mail from Central National Bank.  These communications may contain notices of important account changes, including increases in fees or penalties.

REMEMBER: We will not call you, send you emails or text message you asking for account number, PIN or password.