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How Are We Doing?
How Are We Doing?
Were you greeted when you arrived in the lobby/drive-thru?
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How long did you have to wait for a banker/teller?
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No Wait
One to three minutes
Four to six minutes
Seven to ten minutes
Over ten minutes
Was the banker/teller knowledgeable?
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Did the banker/teller recommend any additional services to help you?
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How would you rate your experience overall?
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Very Satisfied
Satisfied
Somewhat Satisfied
Not Satisfied
Very Unsatisfied
Do you have any recommendations for things we could improve or change:
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